I get the error notice "Other User" every time I turn on my computer, whether it's after asleep or a restart. Username or password entered incorrectly". To proceed, I have to re-enter my correct username in the login box. The situation is quite inconvenient, and I would like to get it corrected as soon as possible. Do you have any suggestions for us?

With the release of Windows 10 V1709, or the Fall Creators Update, an issue called "The username or password is wrong" was discovered. After waking the system from sleep or rebooting it, this problem appears on the log-in page and is also known as the "sign in twice" error[1].

It doesn't matter how many times a user types in the proper credentials, they still get "The username or password is invalid." Username or password entered incorrectly" error and must re-enter both the username and password. If you've recently upgraded from an older version of Windows 10 to the latest release of Windows 10, you're likely to run into this issue. [2]

Users will have to enter their credentials again each time they wish to log in to Windows, even though the issue is not critical or harmful. As a result, it should come as no surprise that many people are looking for a solution to the "The username or password is wrong" error. This message appears before the Welcome screen, letting people know that there is a problem. However, it may appear even when the user has not attempted to input a username or password. The desktop can generally be accessed by providing the user credentials a second time or by disregarding the "The username or password is wrong" error and inputting the password and username again.

Arrival of the sign-in screen Microsoft's "Username or password is wrong" bug has only appeared twice in the Fall Creators Update. Although it's too annoying to ignore, neglected. Windows 10 automatically signs users in after every system restart, according to several users, in addition to the login screen appearing twice. Users1 and Users2 may appear as signed-in users on a computer that has been rebooted as User1.

As Microsoft has been made aware of this flaw and has previously acknowledged it, future Cumulative Updates[3] are expected to fix the "The username or password is invalid" error. You may be able to fix the problem yourself before it happens.

"The username or password is wrong" appears at the login page, according to Windows aficionados, because the "Use my Activate the "sign-in info to automatically finish setting up my device following a software update or restart" option. Fast Startup[4] should also be disabled, or the system should be scanned for malware if it's disabled on your PC.

Fix 1. "Use my sign-in info to automatically finish setting up my device" should be turned off.

Enter Update & Security by pressing Windows key + I.

Click Advanced Options in Windows Update.

You can also fix the problem by disabling the setting Use my sign-in info (s).

In the Settings window, pick Accounts from the left-hand menu.

Go to Sign-in options and choose Privacy on the left pane.

Use my sign in info to finish setting up my device automatically after an update or restart setting.

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The last step is to restart the system.

Fix 2. Disable Fast Startup

Computer boot time is shortened by using this option. However, this function is often the cause of other problems. This is how you can disable it:

Go to Start and type in power. Enter the power and sleep settings.

Additional power options can be found in the newly opened window.

Next, select the appropriate choice. Change what the power buttons are capable of doing.

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It's possible that Fast Startup is off by default when you get to another window. Choose Change settings that are presently unavailable from the drop-down menu.

Afterward, uncheck the Fast startup box. By clicking Save changes, you'll be able to apply the change.

Fix 3. Check for malware

Malware can potentially cause sign-in issues. Use an anti-malware tool to scan your machine if the two ways above didn't work. In this case, we recommend Reimage. With the help of this PC optimization tool, you may cure a variety of Windows issues. Furthermore, it contains an Avira Antivir scan engine, which allows it to detect and eradicate malware and viruses existing on the device.

Fix 4. Enable auto-login option

Users of home computers who don't need to protect their computers with passwords would love this option. The login process might be disabled entirely, in other words.

Press Enter after typing netplwiz in the Windows search box.

This computer requires users to input their login credentials in order to use this computer.

Click Apply and OK.

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  • The next time you check in, you won't have to enter your password.
  • This is a bug that has been fixed.
  • The licenced version of Reimage is required to repair a damaged system.

Right-click on Start and pick Settings.

  • Then, go to Accounts and select Sign-in choices from the dropdown menu.
  • Scroll down to the Privacy section on the left side of the window.
  • Use my sign-in details to automatically finish setting up my device and reopening my apps after an update or restart should be turned off.