If you find yourself locked out of your account, there are a few simple steps you can take to regain access. First, try the following:

1. Reset your password. This is the simplest and most common way to Restore Account Access. On the sign-in screen and follow the steps to reset your password. Your new password must be at least eight characters long and contain three of these four components: upper case letters, lower case letters, numbers, and special characters. Keep in mind that passwords are case-sensitive.

2. On the off chance that you know your secret word but need to alter it, you'll be able to do so by clicking "Alter Watchword" on the sign-in screen.

3. If you're having trouble signing in, try the troubleshooting tips below.

If you've tried all of these steps and still can't access your account, please contact our support team for assistance.

Troubleshooting Tips

1. Be sure you're entering your username and password correctly, including capitalization and any special characters or spaces. If you were trying to access a different account (like an EA Account), make sure you're using the correct username and password for that account as well.

2. Confirm you've allowed cookies on our website. Your username and secret word cannot be found or utilized without permitting treats on our site.

3. Make sure you're using the most up-to-date web browser(s). The only browsers supported by Origin are google account restore access, Mozilla Firefox, Internet Explorer (version 9 and higher), Safari (version 4 and higher for Mac), and Opera.

4. Try signing in through the Origin application instead of our website. If you're having trouble accessing your account via a web browser, give the Origin application a try – it might be a more stable experience.

5. Make sure your Operating System (OS) is up-to-date and fully patched by checking for updates from the system's manufacturer. Origin only supports the latest versions of Windows and macOS.

6. Disable your firewall and/or antivirus software temporarily to see if that's preventing you from signing in. If so, add Origin as an exception to your firewall and/or antivirus software so that it can run properly.

7. Delete the Origin application from your computer, restart your system, and then reinstall the latest version of Origin.

8. If you're still unable to sign in after trying the steps above, contact us for more assistance. We'll be happy to work with you to get back into your game!

Perhaps you've forgotten your password, or you've been locked out owing to a few incorrect guesses. Don't be concerned! It occurs to the most well-intentioned of us. Find out how to restore account access vanguard in a couple of minutes by reading on.

What if the system informs me that my account has been disabled?

For security reasons, you will be locked out of the system after three failed login attempts. You can either click the "Restore Account Access" button on online banking or go through the "Forgot Password?" prepare on either online managing an account or our portable managing an accounting app to recapture get to to your account. * In the event that you select "Open My Account," you will be taken to the same "Overlooked Secret word?" page as specified underneath.

How to Reset Your Password for Your Account

On the login screen, press the "Overlooked or sign in button?" option to begin our self-service password reset. A security message will be shown for you to read and acknowledge. To proceed, check the box another to "I Concur" and tap Following.

After that, you must provide your login, account (member) number, email address, and Social Security number. To complete the password reset process, all fields must be filled out. After you've entered your information, you'll be given the option of receiving your temporary password through email, text message, or phone call, which will be valid for 24 hours. You can log in with your current username and the temporary password. You can create a new password for your account once you've logged in. Make sure you have a strong password that no one can guess and don't share it with anybody else.

Because the self-service password reset requires an email address to be on file with us, if you've never added an email address to your Grow profile, you'll need to contact our Member Contact Center for assistance. You can reach us at 800.839.6328 from 7 a.m. to 7 p.m., To ensure that you can utilize the self-service method in the future, go to the Contact tab in the Settings widget and double-check that your desired email address is saved.

What if I remember my password but not my username?

On the login screen, there is a distinct "Forgot Username?" option. This method can be used to regain your username. Select the "Forgot Username?" option and follow the instructions, which are similar to those explained above for resetting your password. You'll need your account (member) number and your password to retrieve your username.

What if I'm unable to locate my account number?

Please contact our Member Contact Center if you are missing any pieces of information that you need to authenticate your identity during the password reset procedure, such as your account number or Social Security number.


It's easy to reset your password or Restore Account Access if you follow the simple steps provided. If you run into any trouble, don't hesitate to contact our Member Contact Center for assistance. We're here to help!